Discover Our Loyalty Program!
The Hari Kebab Loyalty Program is a point-based rewards system for purchases, offering you exciting benefits! You can earn loyalty points and redeem them for Hari Kebab food and drink coupons. You can also advance through customer tiers, unlocking even more coupons with your purchases.
How can I join?
1. Click the link below: https://harikebab.ugyfelkartya.hu/regisztracio
2. Install the app on your desktop/phone (Android, iOS) for easier access to the Loyalty Program! (optional)
3. Click on the Registration tab!
4. Enter your details and answer the questions! We need information about your previous discounts to determine your starting customer tier.
After registration, you will receive a welcome email. If you don’t receive a confirmation email for any reason, please check your SPAM folder. If it’s not there, contact us at info@harikebab.hu, and we will resend the email.
5. You can then log in to view your Virtual Card, current customer tier, spending, coupons, periodic surveys, Card Regulations, Data Management Policy, and contact information.
Only individuals aged 16 or older can join the Loyalty Program!
What are customer tiers?
We have 4 different customer tiers you can progress through: Silver, Gold, Platinum, and VIP. You must spend 25,000 HUF within 2 months to advance to the next tier.
What happens if I spend 25,000 HUF sooner than 2 months?
As soon as you reach the 25,000 HUF spending threshold, you will immediately advance to the next tier (except for the VIP tier, where maintaining this spending is required). You can even advance multiple tiers at once. The 2-month spending period resets from the date you enter a new tier.
Can I lose my tier?
If you don’t reach the 25,000 HUF spending threshold within 2 months, you will drop down one tier.
How can I collect points?
Show the QR code on the back of your virtual card on your phone, which our cashier will scan. Then place your order, and for every 100 HUF spent, you’ll earn 1 point on your card. You can redeem your collected points for coupons, which can be found at https://harikebab.ugyfelkartya.hu/ or in the app. Points are collected on all items (including food, drinks, and packaging/takeaway fees) and are credited based on the total amount of your purchase.
If we cannot scan your QR code due to technical issues, please provide the 13-digit code on the front of your card.
Points on the Loyalty Card cannot be exchanged for cash!
Can I earn extra points?
Yes. Earn 500 points weekly, and we’ll credit 50 bonus points to your card.
You can find more details about other periodic extra point promotions on our social media pages (Facebook, Instagram).
How do I redeem my points for coupons?
1. Go to the “Coupons” tab.
2. Under the “Available Coupons” button, purchase the coupon you want. The system will automatically deduct the corresponding points from your Balance. (This step can even be done in advance at home and is strongly recommended for faster service.)
3. Click the “Redeemable Coupons” button, and under your selected coupon, tap “Request Barcode.” Show this barcode to the cashier to redeem your coupon
Coupons are valid for 1 year and can only be redeemed once. You can view the coupons available at your current tier under the “Coupons” tab, while unavailable coupons will be displayed as inactive.
What notifications will I receive?
– Welcome email after registration
– Password reset email
– Points added, current point balance
– Tier advancement
– Tier downgrade
– Coupon added
– Bonus points
– Inactivity notifications (after 6, 10, and 11 months)
– Point expiration
– Profile and card deletion
– Changes to the Loyalty Program rules
Does my card have an expiration date?
Yes. The expiration date is 1 year from your last purchase. If you don’t use your card within this period, your registration and all provided data will be permanently deleted. Unused points and coupons will be irretrievably and automatically deleted. We will send inactivity reminders 6, 10, and 11 months after your last transaction. After three reminders, your profile and points will be automatically deleted, and we’ll notify you. To participate in the Loyalty Program again, you’ll need to create a new user account.
Can I delete my registration?
You cannot delete your registration yourself, but you can request deletion by sending an email to info@harikebab.hu. We will fulfill your request within 30 days. Please include the following details in your email: Full name, email address, and card number.
Can I use my Loyalty Card on Wolt or Foodora?
Your Loyalty Card can only be used in person; points cannot be collected for delivery orders.
What should I do if I find an issue with the system or have a question or complaint?
If you didn’t receive the correct points for your spending, notice an issue with your coupons, or encounter another system error, please email us at info@harikebab.hu. We only accept complaints from the customer or an authorized representative with written authorization. The authorization must be attached to the complaint, signed by the customer. Please include a copy of your purchase receipt and describe the issue clearly. We will respond within 30 days.
You can reach out to us with any other Loyalty Program-related questions or complaints. We are available to respond to emails on weekdays between 08:00 and 16:00 and will work to resolve issues as quickly as possible.
If you disagree with our response to your complaint or if a dispute cannot be resolved, you have the right to turn to the court or initiate proceedings with the Conciliation Board in your place of residence or habitual residence:
| Conciliation Boards and Their Jurisdictions | Jurisdiction |
| Budapest Conciliation Board Address: 1016 Budapest, Krisztina krt. 99. Mailing address: 1253 Budapest, Pf.: 10 Email: bekelteto.testulet@bkik.hu Phone: +36 1 488 2131 Website: www.bekeltet.bkik.hu | Budapest |
| Baranya County Conciliation Board Address: 7625 Pécs, Majorossy I. u. 36. Mailing address: 7625 Pécs, Majorossy I. utca 36. Email: info@baranyabekeltetes.hu Phone: +36 72 507 154 Website: www.baranyabekeltetes.hu | Baranya County, Somogy County, Tolna County |
| Borsod-Abaúj-Zemplén County Conciliation Board Address: 3525 Miskolc, Szentpáli u. 1. Mailing address: 3501 Miskolc, Pf.: 376 Email: bekeltetes@bokik.hu Phone: +36 46 501 090 Website: www.bekeltetes.borsodmegye.hu | Borsod-Abaúj-Zemplén County, Heves County, Nógrád County |
| Csongrád-Csanád County Conciliation Board Address: 6721 Szeged, Párizsi krt. 8-12. Mailing address: 6721 Szeged, Párizsi krt. 8-12 Email: bekelteto.testulet@csmkik.hu Phone: +36 62 554 250 ext. 118 Website: www.bekeltetes-csongrad.hu | Békés County, Bács-Kiskun County, Csongrád-Csanád County |
| Fejér County Conciliation Board Address: 8000 Székesfehérvár, Hosszúséta tér 4-6. Mailing address: 8000 Székesfehérvár, Hosszúséta tér 4-6. Email: bekeltetes@fmkik.hu Phone: +36 22 510 310 Website: www.bekeltetesfejer.hu | Fejér County, Komárom-Esztergom County, Veszprém County |
| Győr-Moson-Sopron County Conciliation Board Address: 9021 Győr, Szent István út 10/A. Mailing address: 9021 Győr, Szent István út 10/A. Email: bekelteto.testulet@gymsmkik.hu Phone: +36 96 520 217 Website: www.bekeltetesgyor.hu/hu | Győr-Moson-Sopron County, Vas County, Zala County |
| Hajdú-Bihar County Conciliation Board Address: 4025 Debrecen, Petőfi tér 10. Mailing address: 4025 Debrecen, Vörösmarty u. 13-15. Email: bekelteto@hbkik.hu Phone: +36 52 500 710 Website: www.hbmbekeltetes.hu | Jász-Nagykun-Szolnok County, Hajdú-Bihar County, Szabolcs-Szatmár-Bereg County |
| Pest County Conciliation Board Address: 1055 Budapest, Balassi Bálint utca 25. IV./2. Mailing address: 1364 Budapest, Pf.: 81 Email: pmbekelteto@pmkik.hu Phone: +36 1 792 7881 Website: www.panaszrendezes.hu | Pest County |
More information: www.bekeltetes.hu; https://birosag.hu/birosag-kereso
Organizer of the Loyalty Program:
HARI KEBAP Kft.
Address: 1078 Budapest, István utca 6. földszint
Company registration number: 01 09 290173
VAT number: 25806494-2-42
Website: www.harikebab.hu
Phone: +36 20 514 6783
E-mail: info@harikebab.hu
Technical support for the Loyalty Program provided by:
Netlient Informatikai Szolgáltató Kft.
Address: 2600 Vác, Háló köz 3.
Company registration number: 13 09 165574
VAT number: 24684277-2-13
Website: www.ugyfelkartya.hu